
Lauren Johnson
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Update to 2 star: the Pack customer support is very helpful and addressed several of the issues. But the app still doesn't update for me and displays the wrong number of points earned. Original 1 star: I'm starting to think this rewards program is a scam. Half the products I buy, I cannot find on the app to submit for rewards. Convenia for cats? Not there. Revolution Plus? Not there. Invoices get rejected TWO WEEKS after being submitted with no indication why. What a waste of time.
34 people found this review helpful

Alanna R
new to app but so far very easy to navigate and switch between pets. lots of tracking options- vet records, meds, appts, reminders. rebate option (just submitted so we'll see- love that it's digital and no longer need to use paper rebates!) I like that I can share info with others- groomers, daycare, family, vet(?) and track medication needs!
1 person found this review helpful

Sam Everson
There's very little to the app, and I can't seem to find when/where I've submitted receipts for my dog's medication, so I don't know when, if ever I'll get a rebate of any kind. The walk tracker doesn't work at all on the live version, so I'll just be putting it in manually from now on. And the manual version offers zero adjustments, just an estimate. Mostly just feels like a cute but inefficient way to track my dog's habits until I see any results.
4 people found this review helpful